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Legal & Privacy

Terms and Conditions


The www.cathelia.com is an online store for the exhibition and distribution of products through the Internet of the company, under the trade name: MPAKA AIKATERINI with the distinctive title CATHELIA CO », individual company based on 28is Oktovriou 41, Zip Code: 19015 N PALATIA with G.E.M.H. No: 168963803000 (VAT: 152467958 / Tax Office KIFISIAS). Before entering the online store www.cathelia.com and browsing our website, we invite you to consult the following terms of use.

Data protection (N 2472/1997)

The www.cathelia.com informs you that, for the best and most comprehensive service through the services we offer on our website (www.cathelia.com), we process your personal data, based on Law 2472/1997 and its relevant amendments, and in accordance with the following guidelines:

We only ask for your basic information, which concerns the smooth completion of the purchase. In transactions conducted through electronic commerce, we only request information that is necessary to accurately and consistently send your order to your address, as well as to personalize and improve our service to you.

The information we ask from you

1. Personal data

Each visitor can browse the online store www.cathelia.com without providing any personal information. We will need personal data (your email, a username, and a password) only when you proceed to order products or catalogs.

2. Information regarding product purchases

You will be asked to provide the necessary details for each transaction such as (name, surname, email, shipping address, mobile phone, optionally various details). In case of issuing an invoice, we additionally request company name, profession, VAT number, and Tax Office. Some of the above are usually requested to process your orders or to respond to any requests you may have. The personal data you provide anywhere on the pages and services of the website www.cathelia.com are kept exclusively for purposes related to your transactions with us, improving the services provided, and ensuring the operation of the respective service, and may not be used by any third party (except as provided by law to the competent and only authorities). In any case, employees of www.cathelia.com who have access to your personal data are specific, and access by unauthorized persons to your personal data is prohibited. Every reasonable measure has been taken to secure your data. Your personal data may be disclosed to collaborating www.cathelia.com in extremely rare and specific cases to support, promote, and execute your transactional relationship with us, but always under conditions that fully ensure that your personal data are not subject to any illegal processing

3. The information we collect from your visits and purchases at www.cathelia.com.


To offer personalized service, most major companies use alphanumeric identification files, called cookies. Cookies are divided into permanent and session: permanent cookies remain on your hard drive and after you finish your visit, they remember a wide range of items that are used for your next visit. Session cookies are used only to recognize that you are entering the site, so you don’t have to be asked for a password on all pages that include transactional information. These are deleted immediately after you leave the site. www.cathelia.com uses session cookies: so we don’t constantly ask you for a password when you visit our various pages, we need to recognize you when you enter our online store.

How do we manage the data and information you have entrusted to us? We use the data you have entrusted to us to offer you a unique shopping experience, in the following ways: To become a member at www.cathelia.com (As a member, you can keep a list of products you want to buy in your shopping cart. Also, to receive product updates in product categories of interest to you. To deliver orders you have purchased online to your address. To enable you to confirm your orders. To be able to answer your possible questions and inquiries in the customer service department. To send you special offers and product updates.

For any questions, suggestions, or statements related to these issues, please do not hesitate to contact us at www.cathelia.com. At any time, the user retains the right to update the processing of their data or delete all or part of it in accordance with the current legislation for the protection of personal data.

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